At SBIS, we know you want travel insurance coverage that best fits your budget and your needs — and you want an insurance provider you can trust. Whether you are travelling for a few days out of province, for vacation or business internationally, or have visitors arriving for an extended stay in Canada, you need to make decisions about travel insurance. We are a travel insurance broker who can meet all your needs, and that’s why, in July 2020, we added TuGO as a new provider for even more choice!


Who is TuGo?

For over 55 years, TuGo has been an innovator in the travel medical insurance business. Their dedication to travellers has made them one of Canada’s top travel insurance providers and one of “Canada’s Best Managed Companies.” TuGo understands customers’ needs and is passionate about helping them have better experiences, providing top-rated claims assistance and customer service.


What do they offer?

TuGo offers products and services that are easy to use and go beyond financial protection. They promise to help however they can when things go wrong or when you just want some helpful advice — and they deliver what you need when you need it.

TuGo’s Traveller and Quest programs include many products.

  • Emergency Medical Insurance (single trip and annual multi-trip):

    While provincial healthcare covers hospitalization, coverage can be limited outside your home province. If you’re travelling in another province or country, the protection of your provincial healthcare plan will not be in place. If you have a medical emergency while you are travelling, you will be responsible for arranging care — and paying for it out of pocket, too. From ER fees to ambulance (ground, mountain or sea), to dental services and more, TuGo Emergency Medical travel insurance will cover costs that provincial healthcare won’t.

    In addition, you get 24/7 emergency medical assistance. If an accident happens on your trip, the TuGo multilingual emergency medical team is available to you and your loved ones at any time. Unlike other brands, TuGo never contracts out services. They will coordinate care for you so you can travel with confidence.

    You can enjoy savings and flexibility for the whole family! A Multi-trip Annual Worldwide Medical plan saves you money and protects you within Canada and abroad for travel medical emergencies. And with a family plan, you have the flexibility of travelling together or separately.

  • Trip Cancellation & Interruption (single and annual multi-trip):

    You can plan a trip, but it’s impossible to predict if there will be a natural disaster, a pandemic, the death of a loved one or even a job loss. Trip Cancellation & Trip Interruption reimburses your pre-paid travel costs when an unexpected event means you must cancel your trip before you leave, or your trip is interrupted and needs to be cancelled after it has begun.

  • Trip Interruption (single and annual multi-trip):

    You may be sure you will not cancel your travel plans, but if something happens while you’re already away, Trip Interruption insurance will reimburse your travel costs if your plans are disrupted.

  • Accidental Death & Dismemberment (single and annual multi-trip):

    Accidental Death & Dismemberment (AD&D) insurance protects your estate and beneficiary in the unfortunate event of your death or dismemberment while you are travelling.

  • Non-Medical Package (single trip only):

    If you don’t need emergency medical travel insurance coverage, you can select TuGo’s Non-Medical package to protect you for a missed flight, lost baggage, and more.

  • All-Inclusive Holiday Package (single trip only):

    The TuGo All-Inclusive Holiday Package is a travel plan that protects you for medical emergencies as well as everything covered in the non-medical package.

  • Visitor to Canada Insurance:

    Visitors will want to get travel insurance coverage before arriving in Canada because Canada’s healthcare system will not cover them. Dental and medical costs can be expensive.

If you purchased a new Visitor to Canada Emergency Medical, Visitor to Canada Holiday Package, or Student Medical policy in or after July 2020, coverage for COVID-19 will be provided, subject to the terms and conditions of the policy — just like any other medical condition.


TuGo’s Limited Time Offer: 15-Month Emergency Medical Travel Coverage!

In 2020, we have all experienced travel restrictions due to COVID-19. And it’s a fact that COVID-19 will continue to impact travel and the insurance industry for years to come. But we know that we’ll all find our “next normal” when it comes to travelling again.

If you are ready to plan to travel within Canada or to venture abroad, TuGo can get you covered now.

Today*, you can secure your future travel coverage at the best rates possible, before September 30, 2020.

When you’re ready to travel again, TuGo will be there to support you! You have the flexibility to buy your plan up to one year in advance of your trip start date.


Ready TuGo?

Discover TuGo travel insurance today by calling us at SBIS 1-800-667-0429 or 416-601-0429. Our business hours are Monday to Friday 8:45 a.m. – 4:45 p.m. eastern time.

*August 2020